Terms & Conditions

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the Services (Services) listed on our website www.wardrobem.com (our site) to you. Please read these terms and conditions carefully before ordering any Services from our site. You should understand that by ordering any of our Services, you agree to be bound by these terms and conditions.
Please click on the button marked “I Accept” where requested if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Services from our site.

 

1: Privacy and Disclosure

1:1 Wardrobe Mistress Luxury Wardrobe Consultancy are committed to protecting your privacy. We do not disclose any customer information to any third party. All personal details submitted to us are for our use only. We will never pass your personal data to a third party.

2: Data Collection

2:1 we will only collect details about you when you place an order. These will include your name and address, your email address, and various other details necessary to complete a transaction and fulfil your order. We do not collect any information that may be deemed “sensitive personal data” under the Data Protection Act 1998.

3: Cookies

3:1 Cookies are small pieces of text information created by websites and stored on your computer. Our shopping cart system uses cookies to help maintain your shopping cart while you browse our store. Use of cookies with our shopping cart is not compulsory, but we cannot guarantee that our shopping cart will work for you if you have cookies disabled in your browser. No other information is stored in cookies, and cookies are not used for any other purpose.

4: Protection

4:1 we will not retain any details that you provide, except for your email address. All client and enquirer’s email addresses, as well as people who use our body shape calculator, are automatically entered into a database so they may receive occasional emails from us about our products or general advice about our products which may benefit them, including our monthly newsletter. You are able to unsubscribe at any time using the unsubscribe at the bottom of the newsletter or by email

5: Consent

5:1 your submission of an order is deemed to be your consent to provide us with your details. We use no other means of data collection.

6: Credit & Debit Card Payments

6:1 we do not collect any credit or debit card details. We use the Sage Pay Secure Payment Gateway for online transactions.

6:2 the price of any Services will be as quoted on our site from time to time or via email, except in cases of obvious error.

6:3 Prices are liable to change at any time, but changes will not affect orders in respect of which a Contract has been formed.

7: Wardrobe Mistress Liability

The Services that we provide and the recommendations given to you within your personalised style report are based on our personal opinions, which have been formed from the information that you have provided. You fully acknowledge and understand that fashion is a subjective topic and that peoples tastes vary and trends change over time. Whilst we do all that we reasonably can to ensure your satisfaction with the Services that we provide, you acknowledge and understand that we can give no guarantees that the recommendations that we provide will be liked by you or be suitable for any particular occasion.

Some people may have an allergic reaction to materials used in certain types of jewellery. If you are aware that you have such an allergy you must notify us in advance if you require us to recommend jewellery as part of the Services. We will then take all reasonable precautions to ensure that the jewellery that we recommend to you does not contain the materials, which you are allergic to. However, you should be aware that we can provide no guarantees in this respect and we can only work with the information that we are provided with by the manufacturers or suppliers of the jewellery. We are under no obligation to do further research in this respect. If you have any concerns in this respect it is your responsibility to obtain proper medical advice and then choose your jewellery accordingly.

Our liability for losses you suffer as a result of us breaking this agreement or failing to comply with any statutory obligation is strictly limited to the purchase price of the Services you purchased.

7.1 This does not include or limit in any way our liability:
(a) For death or personal injury caused by our negligence;
(b) Under section 2(3) of the Consumer Protection Act 1987;
(c) For fraud or fraudulent misrepresentation; or
(d) For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

7.2 We are not responsible for indirect losses, which happen as a side effect of the main loss or damage.

7.3 Where you buy any product from a third party seller through our site, the seller’s individual liability will be set out in the seller’s terms and conditions. We shall not be responsible for any losses that you may suffer as a result of purchasing any product through a third party website.

8: Written Communications

8:1 Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

9: OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

9:1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.

9:2 You will be subject to the policies and terms and conditions in force at the time that a Contract is formed, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).